Privacy Policy

Last Updated: September 25, 2025

1. Introduction

Welcome to AI ASMR Generator ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered ASMR video generation services.

By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

  • Name and email address (when creating an account)
  • Contact information
  • Payment information (processed securely through our payment providers)
  • Profile information and preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Referring website
  • Pages viewed and time spent on our site
  • Device identifiers and characteristics
  • Usage patterns and preferences

2.3 Generated Content Information

  • Text prompts you submit for video generation
  • Generated ASMR videos and associated metadata
  • Usage statistics for credits and features
  • Generation history and preferences

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

  • Maintain your session and preferences
  • Analyze website usage and performance
  • Personalize your experience
  • Provide targeted content and advertisements

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Provision

  • Create and manage your account
  • Process payments and manage subscriptions
  • Generate AI ASMR videos based on your prompts
  • Provide customer support and respond to inquiries
  • Send service-related communications

3.2 Improvement and Analytics

  • Analyze usage patterns to improve our services
  • Develop new features and functionality
  • Conduct research and analytics
  • Monitor and prevent technical issues

3.3 Marketing and Communications

  • Send promotional emails and newsletters (with your consent)
  • Provide personalized recommendations
  • Announce new features and updates
  • Conduct surveys and feedback collection
  • Comply with legal obligations
  • Protect against fraud and security threats
  • Enforce our Terms of Service
  • Resolve disputes and legal issues

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers, including:

  • Payment Processors: Stripe and PayPal for secure payment processing
  • Cloud Services: For hosting, storage, and content delivery
  • Analytics Providers: For website and service analytics
  • Email Services: For transactional and marketing communications
  • AI Providers: For video generation services (data is processed securely)

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Investigate potential violations of our Terms of Service
  • Protect against fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security

We implement comprehensive security measures to protect your personal information:

  • Industry-standard encryption for data transmission and storage
  • Secure authentication and access controls
  • Regular security audits and monitoring
  • PCI DSS compliance for payment data
  • Staff training on data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

  • Access your personal information
  • Update or correct your information
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt-out of marketing communications

You can control cookies through your browser settings:

  • Block or delete cookies
  • Disable tracking technologies
  • Manage advertising preferences

Note that disabling cookies may affect website functionality.

6.3 Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Generated content may be retained to improve our AI models, but personal identifiers are removed.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your rights

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

  • Post the updated policy on this page
  • Update the "Last Updated" date
  • Notify you of significant changes via email or website notice
  • Obtain your consent for material changes that affect your rights

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: privacy@aismr.ai
  • Address: [Your Business Address]
  • Phone: [Your Business Phone]

For data protection inquiries, you can also contact our Data Protection Officer at: dpo@aismr.ai

12. Dispute Resolution

Any disputes regarding this Privacy Policy will be resolved through binding arbitration in accordance with our Terms of Service, except where prohibited by law.

This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and other international data protection regulations. By using our services, you acknowledge that you have read and understood this Privacy Policy.