Privacy Policy

Last Updated: September 25, 2025

1. Introduction

Welcome to AI ASMR Generator ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI-powered ASMR video generation services.

By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

Name and email address (when creating an account)
Contact information
Payment information (processed securely through our payment providers)
Profile information and preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

IP address and approximate geographic location
Browser type and version
Operating system
Referring website
Pages viewed and time spent on our site
Device identifiers and characteristics
Usage patterns and preferences

2.3 Generated Content Information

Text prompts you submit for video generation
Generated ASMR videos and associated metadata
Usage statistics for credits and features
Generation history and preferences

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

Maintain your session and preferences
Analyze website usage and performance
Personalize your experience
Provide targeted content and advertisements

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Service Provision

Create and manage your account
Process payments and manage subscriptions
Generate AI ASMR videos based on your prompts
Provide customer support and respond to inquiries
Send service-related communications

3.2 Improvement and Analytics

Analyze usage patterns to improve our services
Develop new features and functionality
Conduct research and analytics
Monitor and prevent technical issues

3.3 Marketing and Communications

Send promotional emails and newsletters (with your consent)
Provide personalized recommendations
Announce new features and updates
Conduct surveys and feedback collection

3.4 Legal and Security

Comply with legal obligations
Protect against fraud and security threats
Enforce our Terms of Service
Resolve disputes and legal issues

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers, including:

Payment Processors: Stripe and PayPal for secure payment processing
Cloud Services: For hosting, storage, and content delivery
Analytics Providers: For website and service analytics
Email Services: For transactional and marketing communications
AI Providers: For video generation services (data is processed securely)

4.2 Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes or government requests
Protect our rights, property, or safety
Investigate potential violations of our Terms of Service
Protect against fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security

We implement comprehensive security measures to protect your personal information:

Industry-standard encryption for data transmission and storage
Secure authentication and access controls
Regular security audits and monitoring
PCI DSS compliance for payment data
Staff training on data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

Access your personal information
Update or correct your information
Delete your account and associated data
Export your data in a portable format
Opt-out of marketing communications

You can control cookies through your browser settings:

Block or delete cookies
Disable tracking technologies
Manage advertising preferences

Note that disabling cookies may affect website functionality.

6.3 Data Retention

We retain your information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

Generated content may be retained to improve our AI models, but personal identifiers are removed.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising your rights

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

Post the updated policy on this page
Update the "Last Updated" date
Notify you of significant changes via email or website notice
Obtain your consent for material changes that affect your rights

11. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@aismr.ai
Address: [Your Business Address]
Phone: [Your Business Phone]

For data protection inquiries, you can also contact our Data Protection Officer at: dpo@aismr.ai

12. Dispute Resolution

Any disputes regarding this Privacy Policy will be resolved through binding arbitration in accordance with our Terms of Service, except where prohibited by law.

This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and other international data protection regulations. By using our services, you acknowledge that you have read and understood this Privacy Policy.